1.  Statement : The car dealer found that there was a tremendous response for the new XYZ's car-booking with long queues of people complaining about the duration of business hours and arrangements.

Courses of action : 
I.People should make their arrangement of lunch and snacks while going for car-booking and be ready to spend  several hours.

II.Arrangement should be made for more booking desk and increased business hours to serve more people in less time.

A. Only I follows.
B. Only II follows.
C. Either I or II follows.
D. Neither I nor II follows.
E. Both I and II follows.

Answer: Option B

Explanation:

Seeing the tremendous response, the dealer must make suitable arrangements and deploy more personnel to take care of customers so that they don,t have to wait excessively long for booking. So, only course II follows.